Latvian airline airBaltic, of which Havaş, one of the leading brands in aviation sector, provided ground handling services, was selected as "The Most Punctual Airline in Europe" according to the OAG survey. The results of the same survey also revealed that airBaltic is the second most punctual airline in the world.
airBaltic, which is provided ground handling services by Havaş, one of the leading global brands in Turkey in ground handling services and celebrating the 86th anniversary of its foundation, at Riga Airport, has retained its place as the most punctual airline in Europe and is the second most punctual in the world by OAG, a UK based research company. The survey tracked the performance of over 58 million flight records in 2018 and airBaltic has topped the on-time performance ranking with 89.17% punctuality. airBaltic, one of the long-term collaboration of Havaş, which endeavors adding value to the performance of its business partners with high-quality, reliable and on-time service mentality, has been on the top of the global on-time performance ranking for the past five consecutive years
Havaş General Manager Kürşad Koçak stated, "We have been providing full-fledged ground handling services to airBaltic, the flag carrier airline of Latvia and the most significant airline company in the airport, since we have started our operations at Riga Airport in 2010. We attach utmost importance to sustainable service quality, safety and on-time performance in our operation chain. As a result of this approach, we are glad to contribute to the success of airBaltic, in being selected as the most punctual airline in Europe and topping the on-time global performance ranking for the past five consecutive years. We combine our 86-year experience in the sector with new technologies and our adaptation capability to various geographies in our services. We will continue our operations as a business partner to be preferred by successful airline companies with the strong synergy created at the global arena".
Havaş offers full passenger and operation services including passenger and baggage handling, ramp, aircraft cleaning, load control and communication, de-icing, cargo, flight operations, transportation, representation and supervision services to many airlines, such as airBaltic, as well as Turkish Airlines, SAS, Ukraine Airlines, Air Europa, UTair, Aegean Airlines, Onurair, Freebird, Corendon, LOT, Norwegian, Getjet etc. at Riga International Airport. In 2018, Havaş handled 1,5 million baggage at Riga Airport and provided service to 28,000 turnarounds and more than 4million passengers, as well as 8,000 tons of cargo.
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