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RAMP SERVICES
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PASSENGER SERVICES
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LOAD CONTROL & FLIGHT OPERATIONS
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REPRESENTATION & SUPERVISION SERVICES
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GENERAL AVIATION SERVICES
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CARGO SERVICES
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Passenger Services
Ramp Services
We offer safe ramp services with our experienced, and well-equipped personnel, as well as environmentally-friendly and high-tech equipment.
- Baggage Handling Service
- Marshalling the aircraft safely
- Supplying all required ground support equipment (Push back, Air condition unit, Air starter unit, Ground power unit, passenger and crew transportation on the apron)
- Aircraft loading and unloading
- Service aircraft interiors and cabin deep cleaning-disinfection services
- Restoring lavatories and clean water service
- De-icing/Anti-icing
We provide passenger services with our qualified and friendly team to enable the airport experience to become fast, efficient and pleasant for our passengers.
- Exclusive assistance services for our VIP passengers, passengers with reduced mobility (PRMs) and unaccompanied passengers
- Passenger meet & greet and transit passenger services
- Passenger and luggage check-in services
- Checking travel documentations prior to flight
- Lost and damaged luggage services
- Boarding services
- Ticket sales and excess baggage services
Guided by our well-equipped operations team with high technical knowledge and skills, we offer safe flight operations in coordination with other units.
- Ensuring aircraft service coordination
- Preparing and distributing flight documents (Customs declaration, loading form, manifest, weather report, flight plan, etc.)
- Ensuring load control, carrying out weight and balance calculations
- Ensuring communication and coordination with refueling and catering companies
- Assistance and transfer services for flight crews
At Havaş, we assume and meticulously follow up the representation and supervision processes of our esteemed airline companies on your behalf with our qualified team.
- Handling flight permit and slot applications,
- Providing payment guarantees to airport authorities and other service providers,
- Preparing and submitting reports, statistics, documents, etc. related to flights to airlines,
- Representing airlines to authorities,
- Supervising and monitoring services provided by other service providers,
- Providing station management services to airlines.
We offer exclusive solutions for the requirements of private business jets and air taxis with our expert and customer-oriented team.
- Baggage Handling Service
- Marshalling the aircraft safely
- Supplying all required ground support equipment (Push back, Air condition unit, Air starter unit, Ground power unit, passenger and crew transportation on the apron)
- Aircraft loading and unloading
- Service aircraft interiors and cabin deep cleaning-disinfection services
- Restoring lavatories and clean water service
- De-icing/Anti-icing
We offer cargo and postal services, which have become more and more important in line with the increasing air cargo transportation capacity and developing global supply chain, with our expert personnel and systems.
- Completing the customs clearance of cargos
- Informing senders and recipients about the cargos and mails
- Delivering imported cargos to the import warehouse and mails to the postal units,
- Detecting and reporting possible issues regarding the import cargos and mails
- Providing transfer cargo services
Passenger Services
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